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Prudential Vendor Code of Conduct and Terms of Engagement

Prudential is committed to conducting business in an honest and ethical manner and with the highest standards of integrity and accountability in all countries in which we operate. We expect that our contractors, consultants, suppliers and vendors (collectively, “Suppliers”) conduct themselves with this same level of honesty and integrity in the provision of all goods, services and business activities undertaken for the company.

Consistent with Prudential’s values, we expect our Suppliers to demonstrate their commitment to ethical, humane, socially responsible and legally compliant business practices. This Supplier Code of Business Ethics (“Supplier Code”) sets forth these expectations for all Suppliers providing goods or services to Prudential. We expect our Suppliers to conduct their activities and operations in accordance with this Supplier Code, as well as our broader Terms of Engagement, and to maintain and enforce policies that support these values. Please see our Supplier Code PDF Opens in new windowand Modern Slavery and Human Trafficking Statement PDF Opens in new windowfor more information. In addition, click on the links below for other relevant documents and visit our vendor home page for other important information.

Vendor Home Page Opens in new window

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Core Values

How we conduct our business is just as important as what we do. Our core values are the principles that guide us in helping our customers achieve financial prosperity and peace of mind. At all times, we strive to distinguish Prudential as an admired multinational financial services leader and trusted brand that is differentiated by top talent and innovative solutions for all stages of life.

  • Worthy of Trust: Keeping promises and committing to doing business the right way.
  • Customer Focused: Providing quality products and services that meet our customers' needs.
  • Respect For Each Other: Operating in an inclusive and collaborative environment that allows individuals with diverse backgrounds and talents to contribute and grow.
  • Winning with Integrity: Passionately achieving superior results for their customers, shareholders and communities.

Environmental Commitment

In addition, we expect our vendors to share our commitment to profitable and sustainable growth in the following areas:

Terms of Engagement

Vendors must comply with the Terms of Engagement listed (and linked) below. Your obligations in the Terms of Engagement are in addition to those contained in the agreements between Prudential and you or your employer. Also, we count on our vendors to report problems such as unethical or illegal conduct, fraud, concerns about accounting or financial reporting or practices, breaches of vendor agreements, violations of the Vendor Terms of Engagement and other problems.

If you are aware of or reasonably suspect any such problems you must report it to your Prudential contact or directly to Prudential Global Business Ethics & Integrity at 1-800-752-7024 or www.tnwinc.com/prudential Opens in new window. You should also contact Prudential Global Business Ethics & Integrity if, at any time, you believe the integrity of our procurement process is being compromised in any manner.

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