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Business Integrity at Prudential

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Prudential employees conduct business within a framework of laws, rules, regulations, high ethical standards, policies and procedures. Prudential's enterprise ethics office, known as Global Business Ethics & Integrity, began in 1994 and integrates and guides Prudential's global business ethics programs around the world. It actively supports Prudential's commitment to high standards by facilitating behavior consistent with our code of conduct and by fostering a culture that promotes prevention, detection, and resolution of potential misconduct.

 

Prudential's Code of Conduct - Making the Right Choices

At Prudential, we are committed to doing business the right way to maintain and enhance our reputation in the marketplace by continuing to earn the trust placed in us by our customers.  We hold our employees to high ethical standards, clearly articulated in our code of conduct, Making the Right Choices   .

 This code serves to guide our employees to act in a manner consistent with our company values.

 

Responsibility and Accountability

It is the responsibility of every Prudential employee to understand and abide by our code of conduct. We hold all our employees accountable for demonstrating a strong moral compass in every aspect of their work in every part of the world.

When Prudential employees are hired, they are required to complete an ethics course and to attest to their commitment to follow the high ethical standards of behavior outlined in our code of conduct. On an ongoing basis, doing business the right way is reinforced through training and education.

In addition, employees are required to disclose any potential or perceived conflicts of interest consistent with our policies and our code of conduct.

 

Principles of Our Code of Conduct

Prudential employees operate according to the following essential principles upon which our entire code of conduct is based:

Act with integrity and make decisions based on high ethical standards.

  • Understand and honor the letter and spirit of the laws and regulations that apply to Prudential's businesses.
  • Foster a fair, professional and collaborative work environment.
  • Instill and maintain trust in dealings with our customers, shareholders and partners.
  • Understand that managing risk is Prudential's business and the responsibility of everyone associated with Prudential.
  • Understand that protecting information and assets is critical in meeting Prudential's obligation to its customers, shareholders and Prudential.

 

Human Rights

Prudential is committed to the protection and promotion of human rights throughout our company, and in all aspects of our business dealings around the world.  Our Code of Conduct, Making the Right Choices, reflects our core values as a company, including our expectation that all employees exhibit a strong moral compass and adhere to the highest ethical business standards.

At Prudential, employees are provided with an inclusive work environment that encourages diversity and ensures both fair treatment and equal opportunity.  As evidenced by our policies addressing anti-discrimination, anti-harassment, non-retaliation, human trafficking and slavery, fraud prevention, data security, and data privacy, the company does not tolerate discrimination, harassment, retaliation, human trafficking/slavery, or corruption in any form.

Our culture of respect extends beyond our employees, and includes all individuals, including but not limited to independent contractors, interns, volunteers, agents, vendors, clients and customers. Prudential’s policies require compliance with all local laws regarding employment and labor, and the rights of both employees and the individuals with whom we conduct business around the globe.  The company provides multiple avenues to report any concerns of inappropriate conduct without fear of retaliation, including an Anonymous Global Business Ethics and Integrity Help line which is available to both internal and external parties.

Consistent with our dedication to human dignity for all, Prudential acknowledges and adheres to the UN Human Rights Council’s Guiding Principles on Business and Human Rights. Specifically, Prudential is fully committed to supporting and respecting the protection of internationally proclaimed human rights, and in ensuring the company is not complicit in any abuse of human rights around the globe.

Prudential works to ensure its policies and practices foster a work environment that upholds the highest standards of integrity, promoting responsible citizenship globally.  Simply put, we are committed to always making the right choices.

 

Our Environment

Prudential has a number of resources available for those who seek information about or guidance on the code of conduct, or who wish to report a potential violation of standards or policies. This process encourages employees to seek out local management or their local ethics officers, who are located within Prudential's businesses and functional areas. In addition, Prudential's telephone help line and website are available seven days a week, 24 hours a day, and are continually promoted as resources to report or to seek guidance on ethical issues.

 

Compliance Enforcement

Prudential has a compliance infrastructure at the corporate and business levels which is responsible for the coordination, oversight, monitoring, and enforcement of Prudential's policies, compliance programs and activities. Prudential offers compliance training for all employees and management on a variety of topics, such as anti-bribery/ anti-corruption. Additionally, guidance and support are provided from the compliance teams within the businesses. If a Prudential employee fails to comply with applicable laws, rules, regulations, standards, policies and procedures, he or she could be subject to disciplinary action, up to and including termination.

 

Transparency

Prudential is committed to operating openly, and we believe the best way to address the concerns and questions about how we do business is to continually communicate to our employees our values and to demonstrate integrity in all aspects of conducting business.

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"No business objective will ever be more important than being true to the values and principles that are the foundation of our company."

John Strangfeld
Chairman and CEO
Prudential Financial, Inc.

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