At Prudential, we are committed to safeguarding our employees and resources, providing uninterrupted service to our customers, and protecting the assets they have entrusted to us. The programs and plans we have implemented ensure the continuity of business and our performance and support whenever our customers and business partners need us.
Several areas support our preparedness strategy, including Crisis Management, Business Continuation, and Health Crisis Preparedness. Each program includes the basic elements of policies, standards, response plans, and training. We continually update and test our programs in accordance with our documented policies and standards. We have established objectives, metrics, and reporting to monitor the status of our preparedness at any time.
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