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If you need technical support:
Please call our Internet Help Desk at 1-800-PRU-HELP (778-4357). Hours of operation are Mon.–Fri., 8 a.m.–12 a.m., and Sat.–Sun., 8 a.m.–8 p.m. Eastern Time (excluding New York Stock Exchange holidays).

If you have policy-related questions:
For specific policy inquiries, click on your product type to find the appropriate customer service number.

Life Insurance* Annuity Contractholders, please call 1-888-778-2888. Hours of operation are Mon.–Fri., 8 a.m.–8 p.m. ET.

Our automated voice response system is available 24 hours a day, 7 days a week.

When you call, please have your Social Security and policy numbers readily available.
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