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Prudential Service Alerts Terms & Conditions

Prudential Service Alerts Terms & Conditions

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Effective Date: 8/21/15


Receive service alerts from Prudential through your mobile device. No opt-ins to this service will be accepted via text message. To opt-in, you have provided consent to Prudential on the servicing form for the transaction you initiated. Receive up to 10 servicing messages per month. Msg. freq varies. Standard msg&data rates may apply to any SMS or MMS you send or receive as part of this program.


By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system.

By signing up, you are confirming you are over the age of 13.


STOP Information

Text STOP to PRUTXT (778898) to stop receiving Prudential Service Alerts messages from Prudential (you will receive a confirmation text).


HELP Information

For additional information, text HELP to PRUTXT (778898) or contact 1-800-FINDPRU (1-800-346-3778).


Supported carriers are:

Alltell, AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, Nextel, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross/Sprocket, Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Celluar), Illinois Valley Cellular, Immix (Keystone Wireless/PC Management), Inland Cellular, iWireless, Mobi PCS, Mosaic, MTPCS/Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, Simmetry, South Canaan/CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Aliant Mobility, Bell Mobility, Fido, MTS Mobility, NorthernTel Mobility, Rogers Wireless, SaskTel Mobility, Télébec Mobilité, TELUS Mobility, Vidéotron, Virgin Mobile Canada, WIND Mobile. T‐Mobile is not liable for delayed or undelivered messages.


We take your privacy seriously. Please visit https://www.prudential.com/links/privacy-statement to review our privacy policy.

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