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Prudential Online Account Access Terms and Conditions

THE FOLLOWING TERMS AND CONDITIONS GOVERN THE USE OF THIS WEBSITE. YOUR USE OF THIS WEBSITE CONSTITUTES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Prudential Financial.

This website presents information and content that is owned or licensed by Prudential Financial, Inc. and its subsidiaries and affiliates ("Prudential Financial"). When used in these Terms and Conditions, "we" and "our" mean Prudential Financial.

 

Investment and Insurance Decisions.

As with all financial matters, you should exercise great care in using the information provided on this website or available through links from this website. Before making any financial decisions, you should research the facts and opinions contained in this information, including speaking to your financial professional. The information provided on this website is provided to you for information purposes only and does not constitute an offer to sell or a solicitation of an offer to buy any product that may be referenced or described on this website. Nothing on this website should be construed as rendering tax, legal, investment, or accounting advice. The posting of any prospectus or any other information on this website should not be interpreted as a recommendation or opinion that you should make any purchase or sale or participate in any transaction, nor shall its presence constitute a warranty of accuracy, or the completeness of such information.

 

Securities Products and Services.

Certain securities products and services featured on this website may be offered through Prudential Financial companies as well as through Wachovia Securities, LLC ("Wachovia Securities"), which is owned indirectly through subsidiaries, 38% by Prudential Financial, Inc. and 62% by Wachovia Corporation. Wachovia Corporation retains all right, title and interest in and to its trademarks, service marks and trade names worldwide. Wachovia Corporation has authorized all references to any Wachovia company on this website.

 

Property and Casualty Products and Services.

Prudential Property and Casualty policies issued by companies recently sold to Liberty Mutual or Highpoint (Palisades) will appear on this site for a finite period of time. Notification will appear on the account data screens regarding specific availability.

Account Data Access. Account information available on this website is not the official record of your account. Your regular account statements remain the official record of your account.

Unless otherwise stated, account data provided through Prudential's Online Account Access is generally updated as of the prior business day's close of business. This information is subject to adjustment and correction.

Account data access on this website will not be available for certain products sold by the Prudential Financial family such as most non-Prudential products sold through your Prudential-appointed representative, investment products such as products sold through Prudential Securites brokerage, now Wachovia Securities; certain information on mutual funds and other securities purchased through the Advantage SM and Command SM accounts sold through Pruco Securities, annuitized contracts or immediate annuities, and Bank Products. Certain property and casualty products and pre-1975 life insurance products as well as Economatic SM Riders and Custom Classic SM policies have limited information available online or are not available. For information on these products, please call the number provided in the "Contact" section of this website. In addition, certain types of access may be limited.

 

Ownership and Use of Content.

All of the information and content on this website, including but not limited to all text, graphics, software applications, video and audio files and photos ("Content") is owned or licensed by Prudential Financial, and is protected by worldwide copyright laws and treaty provisions, unless otherwise indicated. You may make and use printouts of the Content for your personal, non-commercial use only, provided that the printouts retain all copyright, trademark and other proprietary notices. The use of the Content on any other website or in a networked computer environment for any purpose, or any other republication or redistribution of the Content, including, without limitation, framing the Content within another website, is expressly prohibited without the prior written permission of Prudential Financial.

 

Trademarks.

Prudential, Prudential Online, PRU, PruTrade, the Rock Logo, Growing and Protecting Your Wealth, Prudential Financial and the Prudential Rock Financial logo are service marks of Prudential Financial. Other proprietary Prudential Financial marks may be designated as such from time to time on this site through use of the SM or ® symbols. Except when included in any authorized printouts of the Content, you are not authorized to make any other use of Prudential Financial marks, including, but not limited to, as metatags or in any other fashion which may create a false or misleading impression of affiliation or sponsorship with or by Prudential Financial.

 

Security.

For your protection, Prudential Financial requires the use of encryption technologies for certain types of communications conducted through this website. While we provide those technologies and use other reasonable precautions to protect confidential information and provide suitable security, we do not guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions will be free from delay, interruption, interception or error. In connection with your use of this website, you will establish or otherwise receive from Prudential Financial User IDs, Passwords and other security codes ("User Codes") that you will need in order to access and use certain portions of this website. You are responsible for maintaining the confidentiality of your User Codes. You agree that you will be fully responsible for all activities that occur utilizing your User Codes, and that Prudential Financial is not under any duty to inquire as to the authority or propriety of any instructions given to Prudential Financial via your User Codes or to otherwise verify the identify of anyone using your User Codes. You agree that Prudential Financial shall not be responsible for damages or losses resulting from any breach of security caused by your failure to maintain the confidentiality of your User Codes. If you permit access to your User Codes by third parties, then you agree to defend, indemnify and hold Prudential Financial harmless against any liability, losses, damages or costs and expenses (including legal fees) arising out of, or resulting from, such access and related use of the website. You also agree to immediately notify Prudential Financial if you become aware of:

  • Any loss or theft of your User Codes or
  • Any unauthorized use of your User Codes.

To report an error, please provide us with the following information by phone or mail: Name, last four digits of your Social Security or Taxpayer Identification Number, Address and Account Number(s).

  • Description of the suspected error(s) or the nature of the problem.
  • Dollar amount of the suspected error, if any.

Finally you acknowledge and agree that you will not: (i) collect or store personal data about other users of this website, or (ii) upload, e-mail or otherwise transmit any material that contains viruses or any other computer code, files or programs that might interrupt, limit or interfere with the functionality of any computer software, hardware, database or file, or communications equipment that is owned, leased or used by Prudential Financial.

Prudential Financial reserves the right to block access to this website for any reason, including but not limited to: backing up the system; maintaining or restoring security to Prudential Financial's site and systems if we believe your access codes have been or may be obtained or are being used or may be used by an unauthorized person(s); maintaining the general security and/or integrity of your accounts, or our data and/or systems.

 

E-Mail.

Certain portions of this website may offer you the ability to e-mail a message to Prudential Financial. E-mail functionality, if any, is provided to you to facilitate communications between you and Prudential Financial. Prudential Financial specifically disclaims any warranty of security for an e-mail transmitted to Prudential whether sent while visiting this site or otherwise. You agree, however, that you will not use e-mail to request, authorize or effect the purchase or sale of any securities or other product or service, to change your address or other account information, to change your User Codes, to transmit personal credit information (including credit card numbers), to send fund transfer instructions, or to engage in any other financial transactions that require formal authorization in accordance with applicable law or Prudential Financial policies and procedures. Any such requests, orders, or instructions that you send to Prudential Financial by e-mail will not be accepted or processed by Prudential Financial. Prudential Financial shall have no liability for any loss or damage that arises from unaccepted e-mail requests, orders or instructions. Moreover, Prudential Financial shall have no liability for any loss or damage that results from interception and/or unauthorized use by third parties of any information you send by e-mail. For information regarding Prudential Financial's use of your e-mail address, please review our Internet Privacy Policy.

 

Children.

This website does not intend to market any products or services to children. Prudential Financial does not knowingly gather or solicit data from children through this website for marketing purposes.

 

Hyperlinks.

From time to time, as a convenience for you, we may provide links to third party websites. Links to a third party site, whether provided by Prudential Financial or not, do not imply any affiliation between Prudential Financial and the site owner, or an endorsement, approval, or verification by Prudential Financial of any content available on such third party sites. We do not periodically review these third party sites and we are not responsible or liable for the accuracy or completeness of the content on any such third party sites. By providing access to other websites, Prudential Financial is not recommending the purchase or sale of products or services provided by the sponsoring organization of any linked site. Subject to the terms of applicable service or other agreements, we will remove any link from this website upon request from the owner of the linked site. Please call our operations department at 973-802-2269 to submit such a request.

 

Availability.

Not all of the products or services described on this website are available in all geographic areas of the United States. You may not be eligible for all of the described products or services and we reserve the right to determine the eligibility of any user for any product or service. The pages relating to each product or service may provide additional information on the availability of each product or service and may contain terms governing eligibility.

 

NO WARRANTY.

WE WILL MAKE EVERY REASONABLE EFFORT TO INCLUDE ACCURATE AND UP TO DATE CONTENT ON THIS WEBSITE. HOWEVER, THE CONTENT ON THIS WEBSITE (INCLUDING ANY GRAPHICS) AND ANY MATERIALS MADE AVAILABLE THROUGH THIS WEBSITE ARE SUBJECT TO APPLICABLE STATUTES AND REGULATIONS, AND ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PRUDENTIAL FINANCIAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. PRUDENTIAL FINANCIAL DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT ON THIS WEBSITE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. THE CONTENT ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. THIS CONTENT COULD BECOME INACCURATE AS A RESULT OF DEVELOPMENTS OCCURRING AFTER PUBLICATION. PRUDENTIAL FINANCIAL UNDERTAKES NO OBLIGATION TO KEEP ANY SUCH INFORMATION CURRENT.

PRUDENTIAL FINANCIAL ENDEAVORS TO MAINTAIN THIS WEBSITE AND ITS OPERATION, BUT IS NOT, AND CANNOT BE, RESPONSIBLE FOR THE RESULTS OF ANY DEFECTS THAT MAY EXIST IN THIS WEBSITE OR ITS OPERATION. AS TO THE OPERATION OF THIS WEBSITE, PRUDENTIAL FINANCIAL EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRUDENTIAL FINANCIAL MAKES NO WARRANTY THAT (i) THE OPERATION OF THIS WEBSITE WILL MEET THE USER'S REQUIREMENTS; (ii) ACCESS TO THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR FREE OF ERRORS; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEBSITE WILL BE ACCURATE OR RELIABLE; OR (iv) DEFECTS WILL BE CORRECTED. YOU (AND NOT PRUDENTIAL FINANCIAL) ASSUME THE ENTIRE COST OF ALL SERVICING, REPAIR, OR CORRECTION THAT MAY BE NECESSARY FOR YOUR COMPUTER EQUIPMENT AND SOFTWARE AS A RESULT OF ANY VIRUSES, ERRORS OR OTHER PROBLEMS YOU MAY HAVE AS A RESULT OF VISITING THIS WEBSITE.

TO THE EXTENT THAT THE LAW DOES NOT PERMIT THE DISCLAIMER OF WARRANTIES, ALL CONTENT ACCESSIBLE ON THIS WEBSITE, OR ANY OTHER WEBSITE TO WHICH WE LINK, AND ALL OPERATIONS ON THIS WEBSITE ARE WARRANTED ONLY TO THE MINIMUM AMOUNT LEGALLY REQUIRED.

 

NO LIABILITY.

IN USING THIS WEBSITE, YOU SPECIFICALLY AGREE THAT YOU WILL NOT HOLD PRUDENTIAL FINANCIAL LIABLE TO YOU OR ANY PARTY FOR ANY DAMAGES OR INJURY OR LOSS, INCLUDING ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE DAMAGES OR LOST PROFITS, THAT MAY RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE (OR ANY OTHER LINKED WEBSITE), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE ON THIS WEBSITE (OR ANY OTHER LINKED WEBSITE). PRUDENTIAL FINANCIAL SHALL NOT BE LIABLE EVEN IF PRUDENTIAL FINANCIAL OR A PRUDENTIAL FINANCIAL AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE INCLUDE BUT ARE NOT LIMITED TO DAMAGES OR INJURY CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, FAILURE OF PERFORMANCE, DELAY IN OPERATION OR TRANSMISSION, LINE FAILURE, COMPUTER VIRUS OR OTHER HARMFUL COMPONENT.

THESE LIMITATIONS ON PRUDENTIAL FINANCIAL'S LIABILITY MAY BE DIFFERENT IN CONNECTION WITH PARTICULAR PRODUCTS OR SERVICES THAT ARE OFFERED.

 

Additional Terms and Conditions for this Website.

In conjunction with providing certain services on this website, we may have established additional terms and conditions. You must agree to such additional terms and conditions in order to receive such additional services. In addition, the website of Wachovia Securities is subject to separate terms and conditions. If applicable, these additional terms and conditions are available on the web pages associated with the appropriate products and services. In the event there is any conflict between these terms and conditions and such additional terms and conditions, such additional terms and conditions shall govern and control. Furthermore, if you have a policy or account agreement with a Prudential Financial company, the terms of that policy or agreement will control your relationship and the terms and conditions found on this website will control your use of the website. Such additional terms and conditions as found on this website affecting specific policy or account transactions will be construed in accordance with the terms of your policy or account agreement in conjunction with the terms and conditions of the specific transaction.

 

Additional Information.

All information, other than personal information subject to Prudential Financial's Internet Privacy Policy, submitted to Prudential Financial through this website or any related Prudential Financial website is the property of Prudential Financial. Prudential Financial shall be free to use any ideas, concepts, know-how or techniques that you may submit to Prudential Financial through this website for any purpose, including but not limited to, improving our services. We shall not be subject to any obligations of confidentiality regarding any submitted information except as specified in Prudential Financial's Internet Privacy Policy, as set forth in any additional terms and conditions relating to specific products or services, or as otherwise specifically agreed or required by law.

Changes. The Content on this website, and these Terms and Conditions, are subject to change or updating by Prudential Financial at any time without prior notice. The changes may include superseding terms and conditions or specific notices. YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continuing use of this website constitutes your acceptance of any change or update, all of which shall become controlling when posted.

 

Privacy.

Please click on the "Privacy and Business Integrity" link located at the bottom of this screen to read Prudential Financial's Internet Privacy Policy.

 

Business Continuation :

Securities products and services are offered through Pruco Securities, LLC. Read below to find out the steps taken by Pruco Securities to help provide customers with uninterrupted service and access to their securities accounts in the event of an unexpected business interruption. Pruco Securities, LLC.

 

Recommended Browser.

For optimal performance, please use either Netscape Communicator 7.0 or Internet Explorer 5.5 or higher, when connecting to this website.

Governing Law. These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of New Jersey, without giving effect to conflicts of law principles thereof. The services and products described and information provided through this website are directed to and are intended to be made available only to persons in the United States and are not intended for distribution to, or use by, any person in any other country or any jurisdiction where such distribution or use would be contrary to law or regulation or that would subject Prudential Financial to any registration requirement within such jurisdiction or country. Persons who access this website do so on their own initiative, and are responsible for compliance with applicable local laws and regulations.

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