If you are a beneficial owner of shares (e.g., you own shares through a bank or brokerage account) and have specific questions about your stock ownership, it will be necessary to contact your bank/broker directly for assistance.
If you are a shareowner of record and your account is registered at Computershare, our Registrar and Transfer Agent, you may contact them by phone, email or postal mail with specific questions about your stock ownership:
U.S. Toll-free (800) 305-9404
Outside the U.S. (32) 512-3782
Email: firstname.lastname@example.org (personal account information should not be sent via e-mail)
Website: www.computershare.com/investor Opens in a new window
Computershare Trust Company, N.A.
P.O. Box 505040
Louisville, KY 40233-5000
Representatives are available by telephone from 8:30 a.m. to 6:00 p.m. EST, Monday through Friday, to assist you with the following:
- Account Consolidation
- Account Information
- Address Changes
- Dividend Information
- Electronic Delivery of Communications
- Registration Changes
- Replacement of Lost, Stolen or Destroyed Certificates
- Stock Transfer
Be sure to keep your account at Computershare current. Abandoned property laws in the United States require you to keep your account information current to avoid shares and/or funds from being turned over to the state of your last known residence. Prudential Financial is required to follow these abandoned property regulations.
To avoid your account being deemed abandoned or lost:
- Cash your dividend checks in a timely manner. Uncashed checks over a specified period of time could result in the uncashed funds and in some cases, your shares, being turned over to the state of your last known residence. Some states may even liquidate your shares when they receive them. Even better, sign up for electronic delivery of your dividend checks.
- Keep your account current. Access your account on-line or vote your proxy. Ensure that Computershare has your correct address on file. If any of your statements or dividend checks are returned to Computershare as undeliverable, Prudential Financial may be required by law to turn over your uncashed checks and your shares to the state of your last known residence. You can change your mailing address at any time by logging on to your shareowner account at www.computershare.com/investor Opens in a new window. Please note, if you reside outside the U.S., your shares and/or funds would be turned over to New Jersey, our state of incorporation.
To prevent property from being turned over to the state, cash your checks promptly, keep your address current and vote your proxy (voting materials sent each spring). Even if you haven’t moved and your statements are delivered quarterly, according to some states, your account could be deemed abandoned if you have not accessed your account or contacted Computershare within the timeframe required by State law.
If your dividends and/or shares are turned over to the state, it will be necessary to contact the state directly and file a claim, which can be a lengthy process.
Account access at www.computershare.com/investor Opens in a new window can be used to update your account and to obtain additional account information. You may also contact Computershare by telephone at 888-305-9404 for assistance.