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Honoring Our Commitment Help for You During This Difficult Time

Whether you’re filing a claim, seeking financial guidance or looking for emotional support, we’re here with the resources you need.

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File Your Claim Online

It’s quick and convenient, taking just 5 to 7 minutes to complete, and is the fastest way to receive your payment. You will need the policy or contract number to get started.

(If the life insurance policy was through an employer or professional association, please call 1-855-277-8061 Monday-Friday between 8am and 8pm EST.)

File a Claim

Check Your Claim Status

Please call our Claims Center at 1-855-277-8061. It’s open Monday – Friday between 8 am and 8 pm EST. Have your claim number with you when you call.

Quick Links

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Masterpiece of Love From Love and Loss to Inspiration and Strength

The Masterpiece of Love series of short films highlights five survivors and the legacies of the loved ones they’ve lost. These powerful stories of encouragement offer helpful perspective for others enduring their own difficult time.

See their stories.

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Resources for Your Time of Need

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Funeral Planning

Let Prudential pay your funeral home directly. Learn about funeral services, costs, and your rights.

Key Tasks

Did you know you may need up to 20 copies of the death certificate? Get organized with tips like these.

Financial & Legal Help

Know when it’s time to seek professional advice about your financial and legal concerns.

Emotional Support

Find support and care for you and your family when you need it most. You’re not alone.

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Important Information about Third Party Resources

We do not recommend or endorse any third party products, services or resources referenced on this website. Any such references are provided for general informational purposes only. We do not control and cannot guarantee the accuracy, completeness or usefulness of any of the third party products, services, or resources referenced. We encourage you to adequately research any such products, services or resources before using.

When you select a link to a third party website, you are leaving this website and become subject to the privacy and security policies of the operators of that third party website.

For Compliance Use Only: 1010723-00001-00

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LINK by Prudential is an umbrella marketing name for Prudential Customer Solutions LLC (“PCS”), Prudential Annuities Distributors, Inc. and various subsidiaries of The Prudential Insurance Company of America. Investment advisory products and services of LINK by Prudential are made available through PCS, an SEC registered investment adviser. PCS is not a licensed insurance agency or broker. Prudential LINK and LINK by Prudential occasionally may be referred to as LINK.

Securities products and services are offered through: Pruco Securities, LLC and Prudential Investment Management Services, LLC, both members SIPC Opens in new window and located in Newark, NJ, or Prudential Annuities Distributors, Inc., located in Shelton, CT. All are Prudential Financial companies Opens in new window. Statement of Financial Condition PDF opens in new window for Prudential Investment Management Services, LLC.

Insurance and/or annuities are issued by The Prudential Insurance Company of America, Pruco Life Insurance Company (except in NY and/or NJ), Pruco Life Insurance Company of New Jersey (in NY and/or NJ), and Prudential Annuities Life Assurance Corporation (PALAC). Each is a Prudential Financial company located in Newark, NJ (main office), except for PALAC which is located in Shelton, CT (main office), and each is solely responsible for its own financial condition and contractual obligations.

Variable annuities are distributed by Prudential Annuities Distributors, Inc., Shelton, CT.

Retirement products and services are provided by Prudential Retirement Insurance and Annuity Company, Hartford, CT, or its affiliates .

This web page is being provided for informational or educational purposes only and does not take into account the investment objectives or financial situation of any client or prospective clients. The information is not intended as investment advice and is not a recommendation about managing or investing your retirement savings. Clients seeking information regarding their particular investment needs should contact a financial professional. Prudential Financial, its affiliates, and their financial professionals do not render tax or legal advice. Please consult with your tax and legal advisors regarding your personal circumstances.

This website is for U.S. persons only Opens in new window and may not be approved in all states. Information contained on this site does not and is not intended to constitute an advertisement, solicitation or offer for sale in any jurisdiction, outside the United States of America, where such use would be prohibited or otherwise regulated.

"Prudential Advisors" is a brand name of The Prudential Insurance Company of America and its subsidiaries.

Prudential, the Prudential logo, the Rock Symbol and Bring Your Challenges are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc, which is headquartered in the United Kingdom.

Pruco Life Insurance Company, an Arizona company - California COA # 3637. The Prudential Insurance Company of America - California COA # 1179. Prudential Retirement Insurance and Annuity Company - California COA # 08003. The Prudential Life Insurance Company of America Newark, NJ.

Securities and Insurance Products:

Not Insured by FDIC or any Federal Government Agency | May Lose Value | Not a Deposit of or Guaranteed by the Bank or any Bank Affiliate.

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