ABOUT THE AUTHORS:
Ph.D., CRC, LPC Vice President, Health and Productivity Practice, Prudential
Dr. Kristin Tugman has more than 20 years’ experience as a health and productivity consultant. Her work is founded on a specific cognitive behavioral model to help individuals overcome psychological barriers and return to productivity. In addition, she’s the author of several publications on the psychological aspects of disability. A certified rehabilitation counselor and licensed professional counselor, Dr. Tugman earned a master’s in rehabilitation counseling from Georgia State University and a Ph.D. in industrial and organizational psychology from Capella University. Dr. Tugman leads a team focused on identifying disability trends that impact Prudential customers and making actionable recommendations to help maximize productivity and minimize absence.
GAIL S. BALLIN
MS, LCMHC, CCM Vice President, Disability Claims, Prudential
Gail Ballin is a clinical leader with proven success in all areas of operations. She is solution-focused with solid ability to assess business needs and identify efficiencies that result in better workflows, cost savings, and an improved client and employee experience. She has a master’s degree in counseling from Nova Southeastern University and is a licensed professional counselor with over 20 years of experience as a clinician. She spent close to 20 years in the disability and absence industry before joining Prudential in 2019. Gail leads a team of professional resources with clinical, medical, behavioral health, and vocational rehabilitation expertise. Her teams focus on assessing wellness, functional capacity, and return to work.