While Prudential’s priority is to ensure that employees, especially those with COVID-19, receive the financial protection of their disability benefits quickly, our experts drilled into our claim data to determine what else can be done to support employees whose post-acute symptoms lasted for four weeks or longer, often called Long COVID.
Through an analysis of Short Term Disability Insurance claims, Prudential’s claim management professionals uncovered consistent health consequences related to COVID that could be challenging for the foreseeable future. Some health consequences included brain fog, fatigue, and memory lapses.
Fortunately, the disability insurance industry is in a unique position to effectively help employees and employers preserve productivity and return to work. For example, employers can show empathy to employees, modify jobs, or offer vocational rehabilitation. In the end, though, communication is important to determining employee challenges and practical options to help them feel confident about staying or returning to work.