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Disability Done Differently
Delivering new solutions to meet clients’ needs and expectations
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Addressing Your Challenges
Addressing Your Challenges
Prudential's new disability and absence capabilities are designed to meet your clients' changing needs. We're investing in products and technology that make it easier for employers to do business with us and offer the benefits their employees want – today and into tomorrow.
As your trusted disability partner, we deliver a differentiated disability and absence management experience focused on ease, expertise, and results. Learn more about our approach:
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Absence and Disability Capabilities Brochure
Our Disability Insurance and Absence Management Services deliver benefit experiences that help create and protect financial wellness. Contact your Prudential representative for printed copies.
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Company Paid Leave
Our extensive expertise in leave tracking and payment calculation can make it easier for customers to offer family-friendly benefits.
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Digital Communications
Digital Communications
We offer robust income protection solutions to help protect employees' overall financial wellness in the event of a disability. But it’s not just about what we provide— it’s how we provide it.
Enhancements to our claims process focus on simplifying and improving an employee’s experience. Through a new omnichannel approach, employees can access information and claim status via their preferred method of communication.
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Mobile capabilities
Mobile capabilities
provide customers a simple, fast way to send information and documentation for their absence or disability claim
Claim status tool
Claim status tool
provides real-time status, including when to expect payment, on our secure employee portal
Online document upload
Online document upload
enables a faster, easier way to provide information
Talk to a live person
Talk to a live person
to initiate a claim 24/7. Email communication also available so employees can contact us the way in they prefer
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Our investments in disability solutions and digital communications are all part of Prudential's mission to help address the challenges of financial wellness together. To see more ways we can partner together, explore the new Financial Wellness Employer Site.
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Predictive Modeling and Data Analytics
Predictive Modeling and Data Analytics
Our predictive modeling and data analytics claim models enable proactive claim management by leveraging decades of historical claims data and industry expertise to channel the right claims to the right resources at the right time.
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Our models include:
Fraud and Misrepresentation Detection Proprietary Model
Enhanced detection of claims that may warrant further investigation of potential misrepresentation.
Durations Model
Probability classification of LTD claims durations, likelihood of RTW, and helping to improve our service, resource utilization and outcomes.
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The Prudential Insurance Company of America (Prudential)
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In Case You Missed It
In Case You Missed It
Want to get caught up on all our recent updates? From new capabilities to the latest research, you'll find it all here.
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Prudential Financial Inc. of the United States is not affiliated with Prudential plc, which is headquartered in the United Kingdom.
© 2019 Prudential Financial, Inc. and its related entities. Prudential, the Prudential logo, the Rock symbol, and Bring Your Challenges are service marks of Prudential Financial, Inc. and its related entities, registered in many jurisdictions worldwide.
Group Insurance coverages are issued by The Prudential Insurance Company of America, Newark, NJ.
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