Prudential Financial

Welcome to Employer Services


Employer Portal

Experience the convenience of quick access to all of our employer applications. Log on to Prudential's Employer Portal—a user-friendly, secure gateway to a comprehensive collection of employer applications, including:

Online Medical Underwriting Reporting
Life Claim Online Services
Disability Claim Online Services
Online Billing Services
Online Document Center
Forms Library

The portal also contains a Message Center where you'll receive important notices, a Contact Us feature that allows you to easily communicate with us, and a list of customer support toll-free numbers.

Online/IVR Enrollment Services
Give your employees the ease and convenience of enrolling for a variety of coverages online or over the phone. Our online enrollment services allow employees to see personalized eligibility, cost of coverage, and evidence of insurability (EOI) requirements. Employees can quickly and easily enroll for coverage and provide evidence of insurability (if required). Periodic reports show you which employees have logged on and enrolled and which have yet to do so. You'll also receive a file listing coverage elections, payroll deduction amounts, and more. Contact your account manager for more information.

EOI Connect
Offer employees speedier evidence of insurability (EOI) submissions for life coverage. EOI Connect links to your enrollment site or your third-party administrator's enrollment site in real time and allows online short form screening for simplified processing. After employees answer short form questions online, Prudential gives instant approvals to those who qualify. If employees are not instantly approved, they can fill out and submit a long form online, thereby speeding up the underwriting process. Contact your account manager for more information.

EOI Self-Connect
Like EOI Connect, EOI Self-Connect allows online short form screening for simplified processing and gives instant approvals to those who qualify. However, with EOI Self-Connect, your company's website remains self-contained—there is no direct link to Prudential's site. Contact your account manager for more information.

Online Medical Underwriting Reporting
Gain 24/7 access to evidence of insurability status reports online. View, download, or print reports. Receive email notification when reports are generated.

Life Claim Online Services
Reduce your administrative burden when you submit the employer portion of life claims online. This service expedites claim processing and updates our system in real time. Find specific claim status and all relevant coverage and payment information. Run standard reports that include detailed information on claimants, their benefits, and their payments—or create your own custom reports.

Disability Claim Online Services
Submit the employer portion of disability claims online to reduce your paperwork and speed up the claim process. Access a standard report or select from more than 54 data elements to design your own customized report.

Online Billing Services
Easily update your account and receive calculations of current premiums due, eliminating time-consuming reconciliation.

Online Document Center
View, download, and print the important plan documents you need, including administration manuals, contracts, certificates, and enrollment kits.

Group coverages are issued by The Prudential Insurance Company of America, a New Jersey Company, 751 Broad Street, Newark, NJ 07102. The Booklet-Certificate contains all details, including any policy exclusions, limitations and restrictions which may apply. Contract Series: 83500, 96945, or 89759.

California COA #1179 NAIC Code #68241

107104-0808
IFS-A153172
Ed. 08/2008