Prudential Relocation - Winning through a Combination of Principles

Winning Through Financial Performance

Our goals remain clearly focused on the importance of meeting or exceeding our annual business objectives set jointly with our clients.
In 2010, we proudly noted a billing accuracy at 99.8% with a volume of more than $1.7 billion dollars processed on behalf of our clients.
Since 2000, we consistently maintain low costs for our Amended Value Rates at over 95% and direct home selling costs of less than 11%.

Winning Through Inspired People

Managers and front-line associates apply the 'Stellar Service' training program. This Program educates our staff in technical knowledge, relocation trends, and a focus to provide outstanding service delivery.
Prudential Relocation offers an online Broker Certification Program. The Program assists our clients, and ultimately their assignees, by offering professional home finding and home selling services.

Winning Through Better Business Fundamentals

Prudential Relocation provides valuable global consulting, policy and benchmarking capabilities, and business recommendations to maximize the relocation services we offer our corporate and government clients. We assist our clients by applying a best practices relocation service model. The Model translates into the opportunity for our clients' assignees to experience a more stress-free relocation.
We were one of the first organization to develop and apply a Supply Chain Governance Model focused on preferred suppliers. The Model measures how our suppliers adhere to their Service Level Agreements.
Our dedicated Supply Chain Management Team monitor our preferred supplier's progress daily. They track moves worldwide.

Winning Through Ethics and Integrity

As part of the worldwide Prudential Financial team, we apply the most stringent operational procedures in the industry for data security and risk management.
Major technological programs are in place to protect access to sensitive personal and confidential information. We long ago implemented Sarbanes-Oxley controls. We routinely test and apply our business continuation and pandemic plans. Monitoring our leading-edge technology and security plans also is done through a regimented program. We keep updated on Best Practice initiatives pertinent to the relocation industry.
Prudential Relocation provides ongoing training, resources, and communication to our employees on the importance of 'Doing Business the Right Way' - through our ethics, integrity, and compliance programs.