Winning Through Financial Performance
- We strive to meet or exceed our annual business objectives for our clients.
- Billing Accuracy. Processed more than $4 billion, with a billing accuracy of 99.4%, on behalf of our clients in 2006.
- Lower costs. Amended Value rates of over 95% since 2000, and direct home selling costs of less than 11% since 2000.
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Winning Through Inspired People
- Managers and front-line associates follow the “Stellar Service” training model, which educates in technical relocation knowledge as well as outstanding service delivery.
- Prudential Relocation’s online broker certification program helps ensure professional home finding and home selling services for relocating employees.
Winning Through Better Business Fundamentals
- Global consulting, policy and benchmarking capabilities, and recommendations are made to maximize value and improve service to clients and their employees.
- Suppliers measured through Supply Chain Governance Model by Service Level Agreements and monitored by dedicated team of 23 Supply Chain Management associates deployed worldwide.
Winning Through Ethics and Integrity
- As part of Prudential Financial, we have the most stringent operational procedures in the industry for data security and risk management. Major initiatives include systems to protect access to confidential information, Sarbanes-Oxley controls, tested business continuation and pandemic plans, and Six Sigma initiatives.
- Prudential Relocation provides ongoing training, resources, and communication to its employees on the importance of doing business the right way with ethics and integrity.
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