Online Access Directly through myStreetscape
We are excited to announce that you can now view your brokerage accounts directly through myStreetscape at www.mystreetscape.com/my/pruco. This new page is sure to bring you an enhanced user experience in order to monitor your account. Once at the home page, click "Register Now" to enroll. You will be asked for the last four digits of your social security number, your name as it appears on your account, and date of birth. myStreetscape will allow you the best and most reliable access to your account.
Please note, in order to ensure the security of your account, if you have a trust, corporate, or estate account please call the COMMAND Service Center at 800-235-7637 to receive a user ID and temporary PIN.
Additionally, please call the COMMAND Service Center service if you have multiple accounts that you wish to see under the same user ID. (If multiple individuals are involved, each party must authorize this link.)
Alternatively, if you have other Prudential products which you view through www.prudential.com/myaccess, you can also view your Pruco Command account by clicking on "brokerage" once logged in on that page.*
*Trusts, corporate, or estate account may not be viewable through your www.prudential.com/myaccess login.
e-Notification is a service offered through myStreetscape which notifies you that your account statement or trade confirmation is available for online viewing, rather than receiving paper documents.
- Login to your myStreetscape account.(www.prudential.com/myaccess)
- From the Accounts drop-down menu, select the account in which you wish to enroll and click “Account Profile”.
- Under the Account Characteristics menu, click the "Edit" button in the lower right-hand corner of the screen. Select "Online" for each document type and choose the prefilled e-mail address from the drop-down box.
- Click the "Save" button and accept the agreement. Within 24 hours the e-Notification program will suppress paper statements and/or trade confirmations. Please note that you will need to follow this process for each of the accounts that you would like to have e-Notification of statements and confirmations. Only one joint account owner will receive e-notification since one e-mail address is designated for e-Notification per account.
Customer Service Hours of Operation
The COMMAND Service Center (800) 235-7637 is staffed from 8:30 a.m. to 7:00 p.m., Monday through Thursday and from 8:30 a.m. to 5:30 p.m. on Friday. All times are Eastern.
To report a VISA card and/or checks lost or stolen outside of these hours, please call (877) 506-2399
Securities products and services, including the COMMAND and Investor Account, are offered through Pruco Securities, LLC, 751 Broad Street, Newark, NJ 07102, a Prudential Financial company.
Prudential, the Prudential logo, and the Rock symbol are service marks of Prudential Financial, Inc. and its related entities.