Help Logging In

Help Logging In

Below you’ll find help for numerous account types. If you need further assistance, please call our Online Service Center.

Insurance policies
Annuity contracts
Mutual funds
Pruco COMMAND^SM or Investor Accounts

First Time Logging in?
Take a moment to enroll for account access, and you will receive login instructions. If you have any questions about the enrollment process, contact an enrollment specialist at 1-800-PRU-HELP (778-4357).

Having Trouble Logging in?
If you already have a username and password, you may be accessing the wrong login page. Select Insurance, Mutual Funds & Annuities from the drop-down menu in the upper-right corner of any page.
To log in, enter your username and password. Please bookmark your login page for future reference.

First Time Logging in?
If this is your first time logging in, please contact Online Support at 1-800-235-7637 to enroll your Pruco COMMAND^SM or Investor Account for Access Online.

Having Trouble Logging in?
If you already have a user ID and password, you may be accessing the wrong login page. Select Pruco COMMAND^SM or Investor Account from the drop-down menu in the upper-right corner of any page. Please bookmark your login page for future reference.

If you need additional assistance, please call your financial professional or Online Support at 1-800-235-7637.

Call the Online Service Center at 1-800-PRU-HELP (778-4357) for online technical support or to speak to an enrollment specialist. We're ready to assist you Monday–Friday, 9 a.m.–10 p.m., Saturday, 10 a.m.–7 p.m., and Sunday, 11 a.m.– 4 p.m. ET.

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Securities products and services are offered through: Pruco Securities, LLC, and Prudential Investment Management Services, LLC, both members SIPC and located in Newark, NJ, or Prudential Annuities Distributors, Inc., located in Shelton, CT. All are Prudential Financial companies. PRU, Prudential, Prudential Financial, the Rock logo and the Rock Prudential logo are registered service marks of The Prudential Insurance Company of America and its affiliates. Site for U.S. persons only.

Prudential Financial, its affiliates, and their licensed financial professionals do not render tax or legal advice. Please consult with your tax and legal advisors regarding your personal circumstances.

Securities and Insurance Products:

Not Insured by FDIC or any Federal Government Agency

May Lose Value

Not a Deposit of or Guaranteed by the Bank or any Bank Affiliate