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To send an email, please select "Find answers to your mutual fund questions" or "Find answers to your technical support questions" listed below.

You can also telephone us directly and speak to a customer service representative.

Insurance, Annuities, and Mutual Fund Accounts and Products
Your questions and comments are important to us.  Please contact us for additional information.

Individual Life
Dial 1-800-778-2255, Mon.–Fri., 8 a.m.–12 a.m., Sat., 8 a.m.–3 p.m. ET.

Annuities
Dial 1-888-778-2888, Mon.–Thurs., 8 a.m.–7 p.m. ET and Fridays, 8 a.m.-6 p.m. ET.

Mutual Funds
Find answers to your mutual fund questions, or dial 1-800-225-1852, Mon.–Fri., 8 a.m.–8 p.m. ET.

Online Technical Support
Find answers to your online technical support questions, or dial 1-800-PRU-HELP (778-4357), Mon.–Fri.,  9 a.m.–10 p.m., Sat., 10 a.m.–7 p.m., and Sun., 11 a.m.–4 p.m. ET. 

Workplace Retirement Plans
  • If you are a participant in a retirement plan serviced by Prudential Retirement, please log in to your retirement account. From there you can send a secure email to our retirement services staff. If you have a general concern, please email us directly at prudentialretirement@prudential.com.

  • For individuals who are not yet enrolled in their retirement program with Prudential Retirement, please contact you Plan Sponsor or Human Resources department for more information on eligibility.

  • Existing clients and Plan Sponsors, please contact your Prudential Retirement representative

  • Not a client yet? Contact us at sales.development.utility@prudential.com
 
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Securities products and services are offered through: Pruco Securities, LLC, and Prudential Investment Management Services, LLC, both members SIPC and located in Newark, NJ, or Prudential Annuities Distributors, Inc., located in Shelton, CT. All are Prudential Financial companies. PRU, Prudential, Prudential Financial, the Rock logo and the Rock Prudential logo are registered service marks of The Prudential Insurance Company of America and its affiliates. Site for U.S. persons only.

Prudential Financial, its affiliates, and their licensed financial professionals do not render tax or legal advice. Please consult with your tax and legal advisors regarding your personal circumstances.

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